Front Office Executive Job in Nairobi 2019
Career Kenya: Front Office Executive Job in Nairobi 2019
Employment vacancy : Today Recruitment Kenya

Job Summary

The job holder is responsible for
timely and accurate preparation of customer orders accordingly.
Warmly greeting clients, walking them
to the proper beauty station and alerting assigned beauticians of their arrival

Booking and confirming appointments
via phone and email

Processing transactions (cash and
credit cards) and issuing receipts
Offering beverages and chatting with
clients who are in the waiting area
Welcoming walk-ins, answering
questions about services and scheduling appointments based on availability
Updating client records with contact
and billing details, appointments and services offered
Maintaining a tidy reception area
Order business cards, brochures and
stationery as needed
Man the front office and operate the
Responding to customer queries
Managing correspondence and dispatch
both internal and externally
Liaising with various service
Maintaining files, materials,
information, schedules and related data
Maintains office hygiene
Support staff on admin and
operational issues
Report writing and report generation
when required
Front office management to include:
Ensure reception area is tidy, offering coffee and tea for visitors
Perform basic bookkeeping, filing,
and clerical duties.
Diploma in Hotel Management/Front
Office Operations
Two years experience in a similar
role and proven track record may be considered in lieu of specialised education
Preferably as Section Head in 5-star
Good Communication skills Knowledge
and experience in the use Fiderio and Opera Proficiency in Excel and Word.
Presentable, well spoken individual
Pleasant and outgoing personality
Mature & Customer focused.
Excellent grooming skills and must be
well versed in professional and personal etiquette
Fluent speech skills

If you are interested in the position
and have the skills and talents we are looking for, Please send a copy of your
updated resume to with the job title FRONT
 as the subject by 29th November 2019. Only successful
candidates will be contacted.


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