Jobs Vacancy Kenya 2019
Job Employment Kenya: Jobs Vacancy Kenya 2019
Job Description: Today Work Kenya
Salary range: Confidential | Contract type: Permanent
You have 2 days left to apply for this job.
The Barista provides quality customer service and demonstrates knowledge of coffee products, equipment, and tea products. The barista has responsibility for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for making a difference to our customers by educating them about our premium coffees and teas
Skilled in preparing exceptional brewed coffee
Skilled in espresso brewing techniques
Certificate/Diploma / in hospitality or a vocational training in food & beverage
Previous experiences as a Barista in a high volume Coffee Shop
A good command of English
Proactive/ ability to anticipate guests need
Friendly, efficient and speedy
Polite and patient
Sense of urgency
Eye for detail
Honesty and Integrity
Able to work as part of a team
a. Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
b. Provide customers with product details, such as coffee blend or preparation descriptions
c. Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene)
d. Ensure proper set-up of tables in assigned section.
e. Present menu the menu/drink as per the set standard and Inform customers of daily specials, answer questions about menu items, making recommendations upon request
f. Up-sell food & beverage items using suggestive selling techniques.
g. Take food and beverage orders from guests, post orders promptly in the point-of-sale
h. Check food and beverages for quality and presentation before serving to guest.
i. Deliver food and beverages from kitchen and bar to guests in a timely manner. Refill beverages as needed
j. Maintain clean service areas/side boards
k. Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service and take action to correct any problems. Respond promptly and courteously to any requests.
l. Prepare final bill, present check to guest, accept payment, process credit card charges or present change (if applicable).
m. Dealing with any minor guest complaint and keeping the supervisor informed of any guest complaints and comments.
n. To handle all guests without bias or prejudice
o. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Required education: Diploma, Associate’s degree
Required relevant work experience: 2 years
Required languages: English (Spoken: fluent | Written: fluent)