Jobs Vacancy Kenya 2019
Job Employment Kenya: Jobs Vacancy Kenya 2019
Job Description: Today Work Kenya
Monitor staff performance with the aim of ensuring adherence to standards operating procedures and policies.
To ensure that all staff are well groomed as per the hotel grooming standards as stipulated in the Employee Handbook
Conduct Training Needs Analysis – Analyze and identify soft-skills gaps within the organisation through engagement survey, audits and interaction with all levels of staff
In Liaison with the Training Manager to design, develop or customize/modify training programmes to meet training gap.
Deliver training for selected groups of organization employees in coordination with the Training Manager.
To organise safety, first aid, fire prevention and control programmes for all employees in coordination with the Training Manager/Chief Security Officer/Human Resource Manager.
To analyse guest complaints for identifying areas which require improvement, and handling training requirements for these areas
To send proper reports – in the stipulated time period
Performs special duties as required or designated by the Training Manager and General Manager.
Participate in the hotel’s social responsibility programme
To comply with company regulations as stipulated in staff handbook, regarding uniform, timekeeping and general conduct.