Jobs Vacancy Kenya 2019
Job Employment Kenya: Jobs Vacancy Kenya 2019
Job Description: Today Work Kenya

Monitor staff performance with the aim of ensuring adherence to standards operating procedures and policies.
Qualifications

  • Conduct audits on staff performance based on the hotel standard operating procedures
  • To ensure that all staff are well groomed as per the hotel grooming standards as stipulated in the Employee Handbook

  • Conduct Training Needs Analysis – Analyze and identify soft-skills gaps within the organisation through engagement survey, audits and interaction with all levels of staff

  • In Liaison with the Training Manager to design, develop or customize/modify training programmes to meet training gap.

  • Deliver training for selected groups of organization employees in coordination with the Training Manager.

  • To organise safety, first aid, fire prevention and control programmes for all employees in coordination with the Training Manager/Chief Security Officer/Human Resource Manager.

  • To analyse guest complaints for identifying areas which require improvement, and handling training requirements for these areas

  • To send proper reports – in the stipulated time period

  • Performs special duties as required or designated by the Training Manager and General Manager.

  • Participate in the hotel’s social responsibility programme

  • To comply with company regulations as stipulated in staff handbook, regarding uniform, timekeeping and general conduct.

  • To comply with any statutory and legal requirement for fire, licensing, health and safety and to ensure that you are working in accordance with these requirements.
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