Many Vacancies in Madison Life Assurance, Kenya 2019
Career Kenya: Many Vacancies in Madison Life Assurance, Kenya 2019
Employment vacancy : Today Recruitment Kenya

Madison Life Assurance Kenya Limited,
a subsidiary of the Madison Group, is a leading provider of life assurance
products throughout Kenya.


The Company is recruiting for the
below position:
Assistant Business Development Manager (Group Life)

The position will be located at the Company’s Head Office
in Madison House and will report to the Sales Manager – Brokers and
Intermediaries.

It will work closely with other team members in the
implementation of the annual budget and strategic plan for the accelerated
growth of the group life products.
·        
Developing and maintaining broker
relationships.
·        
Review new business pipeline,
follow-up and tracking.
·        
Ensuring that the agreed new business
targets are met.
·        
Sourcing, issuing and converting of
quotations.
·        
Technical training of and ongoing
product support to brokers and intermediaries
·        
Dealing with queries and providing
information on a range of sales and service issues.
·        
Liaising with internal departments on
processing issues.
·        
Building relationships with internal
departments to ensure superior service is offered to clients.
·        
Keeping up-to-date with competitor
product and service offering and industry developments.
·        
Participating in proactive sales and
marketing initiatives.
Qualifications, Experience and Competences
·        
A degree in business related field
·        
At least 3 years’ sales experience in
the insurance industry preferable in group business (Group Life, Funeral cash
and Pensions)
·        
Proficiency in English
·        
Computer literate (Excel, Power Point
& MS Word)
·        
Good communication skills
·        
Excellent persuasive and negotiation
skills
·        
People oriented person
·        
Reliable, tolerant, and determined.
·        
Clear focus on high quality and
business profit.
Assistant Manager – Business Development (Healthcare)
·        
To recruit, train, coach and retain
high level partners.
·        
Introducing the company’s products to
existing and new intermediaries.
·        
Maintain the existing relationships
with intermediaries.
·        
Identify new opportunities for growth
in order to drive ongoing sales.
·        
Handle Medical tenders’ business
(both direct and through intermediaries)
·        
Coordinate the product training of
all intermediaries.
·        
Co-ordinate any marketing campaigns
to prospective customers.
·        
Provide market feedback to the
underwriting department to ensure quality service and underwriting standards
are maintained.
·        
Regularly conduct market survey aimed
at collecting market intelligence.
·        
Handle all queries and issues from
brokers and independent agents.
·        
Supervise the Business Development
Officer in his/her day to day activities.
·        
Liaising with business support
functions to follow up on client queries and complaints resolution.
·        
Ensure all quotation requests are
sent out within the agreed TAT’s and maintain a data base for Quotation &
Tenders.
·        
Preparing weekly and monthly reports,
giving details of Departmental performance on business acquired.
·        
Participating in management meetings,
projects and committees as assigned.
Qualifications, Experience and Competences
Qualified candidates should have the following:
·        
A Degree in business, Actuarial
Science, Insurance, Marketing, Finance, Economics or any other business related
field;
·        
At least three years’ experience in
marketing and/or sales of healthcare products
·        
AIIK/ACII
·        
Good knowledge of the healthcare
sector environment in Kenya
·        
Excellent presentation skills
·        
Self-motivated and enthusiasm in
sales.
Bancassurance Sales Executives
The Bancassurance Sales Executives will be responsible for
meeting ordinary life production targets on new and renewal business from
financial institutions.
The sales executives will report to the Unit Manager –
Bancassurance.
·        
Prospect and procure proposals on all
the ordinary life insurance packages so as to realize set monthly targets.
·        
Spearhead marketing drives of
ordinary life products to potential customers through bank branches.
·        
Establish and maintain relationship
with bank staff in order to obtain referral business.
·        
Train bank branch staff on ordinary
life products and equip them with adequate knowledge to cross-sell insurance
products.
·        
Maintain accurate records of all
ordinary life transactions at every bank branch.
·        
Handle customer queries and
complaints at the bank branch.
·        
Prepare marketing reports daily,
weekly and monthly;
Qualifications, Experience and Competences
·        
Degree in a business related field.
·        
Good progress in COP or professional
qualification in insurance or marketing is an added advantage.
·        
Business development and marketing
skills.
·        
Sales experience acquired in the
financial services sector is an added advantage.
·        
Good written and oral communication
skills.
The Customer Service Manager will provide strategic
leadership to the entire customer service team throughout the Company.
The position will be located at the Company’s Head Office
in Madison House and will report to the Managing Director.
·        
Participate in the Formulation,
review and implementation of customer service strategies and continuous review
and implementation of the customer service charter in line with the Company
strategy.
·        
Ensure maximum utilization of all
systems relevant to customer service, to deliver standardized and consistent
service.
·        
Centralize all customer communication
platforms with a view to standardizing client interactions, develop and review
client communication scripts for contact centre personnel to be used across all
platforms.
·        
Co-ordinate with other departments to
ensure all outbound client communication has been scripted and standardized.
·        
Develop adequate customer feedback
collection platforms that ensures the company receives all client feedback in a
timely and actionable manner.
·        
Maintain contact with existing
clients with a view to increasing sales through cross selling and upselling.
·        
Provide leadership and supervision to
a team of customer service officers across all branches.
·        
Develop and maintain a good working
relationship with the regulator, service providers and system vendors.
·        
Prepare periodic customer service
reports on a timely basis and in accordance with Company policy.
Qualifications, Experience and Competences
·        
Degree in business, economics,
communication or any other relevant field.
·        
A master’s degree preferably in
marketing would be an added advantage.
·        
At least 5 years working experience
in a customer service role.
·        
2 years’ customer service experience
at management level.
·        
Strong communication skills.
·        
Strong leadership skills.
·        
Good organizational and analytical
skills
·        
Good problem solving skills.
Assistant Business Development Manager (Retirement Benefits)
The position will be located at the Company’s Head Office
in Madison House and will report to the Head of Group Life Business Unit.
It will work closely with other team members in the implementation
of the annual budget and strategic plan for the accelerated growth of the
retirement benefits products.
·        
Implementing the Company’s agreed
budget and strategy for the retirement benefits products.
·        
Establishing a sales and marketing
program for promoting retirement benefit schemes for SMEs.
·        
Driving sales for retirement benefits
products.
·        
Preparing requests for proposals for
identified prospects.
·        
Ensuring that schemes remit their
contributions on timely basis.
·        
Assisting in the preparation and
distribution of marketing materials.
·        
Building strong business
relationships with existing intermediaries.
·        
Participating in new products
research and development.
·        
Gathering information on the industry
trends, and competition analysis.
·        
Developing strong relationships with
pension administrators and sponsors of the retirement business schemes.
Qualifications, Experience and Competences
Qualified candidates should have the following:
·        
A degree in business, actuarial
science, finance, economics or any other business related field.
·        
At least three years’ experience in
marketing and/or sales of retirement benefit products or other life business
products.
·        
Qualification in AIIK or ACII.
·        
Good knowledge of the retirement
benefits sector in Kenya.
·        
Good presentation and communication
skills.
·        
Self-motivation, analytical capacity
and result orientation.
The position will be located at the Company’s Head Office
in Madison House and will report to the Managing Director.
The Digital Branch Manager will execute the agreed
strategies in order to achieve digital branch revenue and profitability
targets.
·        
Participate in the development,
review and implementation of the overall digital sales and marketing strategy
in line with Company’s long term objectives.
·        
Participate in the development of
digital life assurance products to be distributed on company’s digital
platforms.
·        
Assist in preparation of processes
and procedures that support the underwriting and claims management of digital
products.
·        
Co-ordinate with ICT department and
Digital Marketing Services Department to develop and update Madison’s digital
platforms.
·        
Initiate strategic partnerships with
various organizations with a view to driving sales growth using digital platforms.
·        
Prepare periodic management
evaluation reports in line with Company policy.
Qualifications, Experience and Competences
·        
Degree in marketing or a related
field.
·        
At least 3 years working experience
in Sales/Marketing.
·        
Experience in a digital sales environment
is an added advantage.
·        
Good organizational and analytical
skills.
·        
Good problem solving skills.
·        
Relevant ICT and social media
knowledge and skills.

Qualified candidates are invited to send their
applications together with their CVs and copies of certificates to the Human
Resources Manager at hr@madison.co.ke not later than 31st October, 2019.

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