Mar 2018 Spa and Salon Manager New Job in Kenya

Mar 2018 Spa and Salon Manager Current Job in Kenya

Mar 2018 Spa and Salon Manager Job Vacancy in Kenya

Job Vacancy: Spa and Salon Manager

Job Location: Kenya

Job Industry: Hospitality

Salary: KSH 40,000

Duties and Responsibilities:

  • Manage a team of 10 people, lead the day to day Spa & Salon operations and ensure all standards are followed.
  • In charge of running the Salon & Spa, its profitability, customer satisfaction and the skills of your team members.
  • Manage employee-related responsibilities including the hiring, training and supervision of staff, creating weekly work schedules, train new employees and arrange staff workshops on new techniques and procedures.
  • Manage the team of beauticians, barbers and hairdressers.
  • Administrative duties such as recordkeeping, conducting promotional campaigns, maintaining stock inventories and payroll management.
  • Ensure that customer service protocol is respected and that treatments are handled correctly.
  • You will perform business tasks, as well as working directly with customers providing select salon & spa services (where required).
  • Uphold spa & salon policies and procedures including a sound understanding of the operating systems, appointments, all policy & procedures, inventory, uniforms, acceptable conduct, therapist guidelines, and client interaction.
  • Consistently offer professional, friendly and engaging service. Developing customer relationships and measuring customer satisfaction.
  • Generate monthly productivity reports and review expenditures to ensure they are in keeping within the departmental budgets.
  • Ensure team members are well trained & developed in all areas of the spa & wellness operations, product knowledge and retail sales.

Qualification and Experience

  • Bachelor’s Degree in Hospitality and or Business Management.
  • At least 5 years’ experience.
  • Knowledge of professional spa services and treatments.
  • Effective management leadership skills and strong work ethic.
  • Overall knowledge of the salon and spa business
  • Experience previously running a successful Spa and Salon

If you fit the above criteria send an email by 6th April 2018 to

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