NGO Jobs in Nairobi, Kenya – NCCK 2019
Job Employment Kenya: NGO Jobs in Nairobi, Kenya – NCCK 2019
Job Description: Today Work Kenya

Marketing Executive



Supervisor: Head
Finance and Administration
Duty Station: Jumuia
Hospitals Huruma

To
improve the patient flow and revenue of the hospital by effectively market the
hospital services

·        
Handling sales and marketing team of
the assigned units
·        
Supervising the team members
·        
Consolidate team’s report and present
to Hospital administrator weekly and monthly
·        
Monitor the day-to-day operations of
the sales & marketing team so that business and sales practices are
conducted with great professionalism and integrity and comply with the Code of
Conduct, company policies and ethical standards, and local, regional and
national law, regulations and guidelines
·        
Have to focus on three major segments
– Referral, Corporate and Outreach
·        
Set specific targets and action plans
for each category. Design a marketing strategy that will deliver measurable
time bound results and should be approved by Hospital administrator
·        
Review and rework on strategies and
action plans as and when required
·        
Must be aware of competitors and
strategies, action plans must be devised in a way to have competive Advantage
·        
Always thrive for new business
partners and maintain cordial relationship with existing business partners
·        
There must be two types of targets –
Volume and Revenue – and it should be plotted for all three major segments
·        
Have frequent meeting with team
members to achieve targets
·        
Training and motivating the overall
sales and marketing team
·        
Design and implement a sales training
curriculum to support the strategy, including new hire training, product and
disease state information, selling skills and other skill development programs,
and compliance training related to promotional practices.
·        
Always be proactive
·        
Discuss opportunities and threats
with Hospital administrator as when required
·        
Responsible for brand promotion
through media, PR, communication, outdoor campaign and other activities
·        
Have to effectively position Jumuia
Hospitals as preferred healthcare services provider of the western region of
Kenya
·        
Conceptualize new initiatives for
increasing sales and top of mind recall amongst potential patients/customers
and to leverage the Brand
Identify new markets; new engagements, new specialties and ways to drive future
business
·        
Manage the profitability of the unit
by ensuring marketing spends are commensurate with the turnover achieved
·        
Develop and manage the fiscal budget
related to sales activities. Develop and execute plans within allocated budget.
Ensure expenses remain within budgetary guidelines
·        
Focus on Digital marketing, Social
media and other means
·        
Ensure outstanding are collected in
time (Insurance & Corporate clients)
·        
Any other responsibilities assigned
by hospital administrator from time to time
·        
Bringing more consultants
(specialists and super specialists) into the system
·        
Make leading practitioners in and
around our neighborhood to have their consultation or to refer or to do
surgeries / procedures in our hospitals
·        
Partnering with healthcare
institutions and other referrals centers for business generations and
developments – conduct periodical camps, market our facilities which they does
not have etc
·        
Organizing CME programs and other
gatherings to promote our facilities to consultants
·        
Partnering with institutions and
Insurance companies for business generations and developments
·        
Institution includes private sectors,
government sectors, schools, banks etc
·        
Implementation of marketing
strategies like health awareness lectures, health screening camps, health
shows, value added services and efforts to position the brand, as the preferred
healthcare services provider.
·        
Participating in the CSR activities
of our customers, by the way of organizing health camps and other activities.
·        
Partner with the corporate marketing
teams and sales team to develop the sales strategy for the hospital in order to
achieve the revenue targets
·        
Directly responsible for the growth
of credit business
·        
Conceptualize and implement various
direct sales initiatives to reach customers directly
·        
Develop good rapport with church
leaders, community leaders, self help groups
·        
Gaining knowledge about people
gathering in mass like market day, funeral and so on
·        
At least Secondary School Education
(KCSE).
·        
Degree in Marketing
·        
Degree in administration
Competencies/Abilities/Skills Required
·        
Liaise with various categories of
people
·        
Strong negotiation skills
·        
Analytical, technical and logical
approach to problem solving
·        
Excellent interpersonal, oral and
written communication skills
·        
Strong report writing and
presentation skills
·        
Self-motivated and quick to take
initiative
·        
Must have worked in a similar
position for at least three years
Supervisor: Director
Programmes
The
position is responsible for facilitating the implementation of NCCK’s Regional
programmes and general secretariat activities. The person will be responsible
for regional resource mobilization, coordination, implementation, management,
administration, monitoring and evaluation. He/She will also be responsible for
ensuring regional documentation, sharing of experiences and lessons that
enhance regional impact and provide accountability to head office, partners and
other stakeholders
·        
 Coordinates all Council’s work
in the region
·        
Facilitates partnerships and networks
between the Council and the Membership, communities, the government and other
stakeholders within the region
·        
Serves as secretary to the Regional
Committee and Regional Conference
·        
Represent NCCK in meetings, forums,
seminar and conferences that are related to the Council’s work.
·        
Develop strategic links and
collaboration with other local, national and international organizations to
deliver common goals relating to campaigns in areas of common interest.
·        
Establish and Maintain good public
relations, networking and collaboration with other like-minded organizations.
·        
Based on the Council’s Programme
thematic areas, develop regional programmes and projects that will facilitate
NCCK regional and county level initiatives and interventions.
·        
Design, plan and facilitate the
implementation of strategies, agendas and campaigns that support regional
programmes initiatives and activities.
·        
Work closely with the Programme
Managers, Senior Programme Officers and Programme Officers to facilitate and
implement regional projects/programmes.
·        
Is responsible for feedback and
accountability of programmes and/or projects at the regional level.
·        
Coordinate the development and
implementation of budgets, and ensure monitoring and controls, for the regional
activities.
·        
Facilitate the production of quality,
accurate and timely programme reports and documents as per agreements,
requirements and schedules/work-plans.
Resource Mobilization and Fundraising
·        
In line with the corporate plan and the
national resource mobilisation strategy, facilitate the development of a
regional resource mobilization plan.
·        
Ensure availability of accurate
regional data and information to support the development of concept papers and
funding proposals.
·        
Proactively scout for new funding
avenues, identify funding sources and establish strategies to approach funding
agencies that support similar projects in the region.
·        
Execute the regional plans for
resource mobilization and fundraising including the identification of resource
requirements, opportunities for fundraising and development of concept papers
and proposals for submission.
·        
Mobilize and raise adequate funds to
meet 50% of the regional budget target
·        
Facilitate collection and
documentation of the impact of regional initiatives namely success,
transformational and most significant stories and evidence of change to support
fundraising and shared learning.
Research, Advocacy and Capacity Building
·        
Facilitate research and study on
specific contextual issues affecting the lives of people in the region,
identify regional advocacy issues and make available useful information for the
effective advocacy.
·        
Build the capacity of member churches
on the advocacy issues, facilitate and lead the regional advocacy initiatives.
·        
Support programs to undertake
research on policy matters, build case studies, and assist in conducting
operations research to inform programme work and agendas.
·        
Draft talking points, speeches,
statements and memoranda on the organization’s position on the identified
regional advocacy issues to promote evidence-based advocacy.
·        
Prepare and disseminate information
on outcomes of programs and other relevant results so as to promote
evidence-based policymaking and programming.
·        
Facilitates Council’s capacity
building work among membership by analyzing specific needs and organizing
relevant capacity building programs.
Regional Financial Management
·        
Prepares and administers regional
budgets
·        
Responsible for Regional Finances
·        
Responsible for regional budget
monitoring
·        
Ensure financial accountability to
head office
Monitoring, Evaluation, Documentation, Learning and
Reporting
·        
Facilitate and ensure that baselines
data whether desk review of empirical data needed by program staff for proposal
development is timely submitted.
·        
Undertake Monitoring of projects
being implemented in the region in line with the Monitoring and Evaluation
policy and the project’s specific monitoring plan using the provided tools.
·        
Ensure that all the requisite
monitoring and evaluation tools and templates are used appropriately.
·        
Ensure that all Council activities in
the region are documented using the provided tools and templates.
·        
Ensure that lessons learning is
institutionalized and lessons, best practices, challenges are documented and
shared with respective officers in a timely manner.
·        
Oversee the preparation and
dissemination of reports of activities and projects so that these are done in a
timely manner as laid down in the policy.
·        
Facilitate the posting of activity
reports on the web-based reporting system.
·        
Read and review the reports and
documentation arising from the regional operations to ensure they are of
adequate quality in content and language.
·        
Ensure timely submission of reports
arising from regional operations.
·        
Responsible for supervision and
management of staff in the region
·        
Provide leadership, mentorship and
capacity building to staff.
·        
Maintain an effective, committed, and
motivated staff team and ensure that staff issues are addressed in a timely
manner.
·        
Handle grievances and disciplinary
issues in timely manner.
·        
Undertake performance
appraisal/evaluation of regional staff.
·        
Carry out any other duties and
responsibilities which may be assigned by the Programme Managers and Director
from time to time.
·        
Bachelor’s Degree in Social Sciences
from a recognized University. Graduate qualifications in studies related to
governance and social services will be an added advantage.
·        
Three years post qualification
experience in social science related work in recognized organizations.
·        
Five years’ experience in project
management.
·        
Experience in partnership building,
capacity building, networking and advocacy.
·        
Fluency in English language and
working knowledge of Kiswahili is crucial.
Competencies/Abilities/Skills Required
·        
“Leadership ability” as a
quality/characteristic/attribute that is valued, and in fact, most list it as a
requirement.
·        
Knowledge of Programme Thematic Areas
in Kenya.
·        
Excellent analytical, communication
and writing skills.
·        
Excellent facilitation training
skills and in using participatory learner centred methods.
·        
Ability to manage programmes, set
priorities and plan for the successful implementation of programmes.
·        
Excellent IT skills (Microsoft Excel
and Word essential).
·        
Skills in resource mobilization
·        
Proven management capabilities
·        
Working experience with churches and
communities
·        
Ability to multitask
Resource Mobilization Officer
Reporting
to the Programs Director, the incumbent is responsible for providing leadership
in the resource mobilization strategy in response to the emerging opportunities
and challenges. The incumbent will serve as the resources mobilization focal
point for NCCK Programme activities and operations.
Development of a Resource Mobilization Strategy/Policy
·        
Facilitate the development of a NCCK
Resource Mobilization Strategy that ensures there is a clear, systematic,
predictable and well-coordinated approach to soliciting, acquiring,
utilization, management and reporting funding from development Partners.
·        
Work with each staff responsible for
Thematic/Result Areas to identify key funding gaps both in relation to Head
Office and Regional Offices;
·        
Develop a 5-year funding needs
assessment for NCCK
·        
Develop a Resource Mobilization
Manual that includes standard operating procedures and processes; and define
the direction of resource acquisition and utilization.
·        
Establish a Framework for Dialogue
with Development Partners and local partners
Operationalization of the Strategy/Policy
·        
Lead the implementation of the
Resource Mobilization strategy developed for NCCK Programmes.
·        
Establish and implement strategies
and approaches that mobilize local resources
·        
Proactively identify funding
opportunities, as soon as or ideally before they become public knowledge.
·        
Constantly scan the horizon, network and
solicit donor intelligence and share information on donor profiles (policies,
preferences, geographical focus),
·        
Develop and Strengthen Partnerships
for Joint Proposal Writing especially with credible organizations in the
country.
·        
Organize resource mobilization events
e.g. Donor Round Tables.
Communications and Information Flow on Resource
Mobilization
·        
Improved communication and
information flow by developing an information by developing an information
package outlining NCCK capability statement, structure, focus areas, past
experience, case studies, contextual analysis etc. to help address information
gaps and improve awareness about its existence and operations.

·        
Establish a Knowledge Management
System witha repository for donor profiles, proposal templates and NCCK
information. Modules on proposal writing could also be included.
·        
Increase the Use of NCCK Official
Website as a premier vehicle for communicating to external audiences, including
potential donors. Give input to the website administrator and provide services
and tools to facilitate donor decision-making; including contact details for
senior programme staff; develop and implement a standard operating procedure
(SOP) for updating, posting and renewing information on the website.
Capacity for Resource Mobilization
·        
Build staff capacity on resource
mobilization at all levels, including development of tools and skills to aid
staff in resource mobilization.
·        
Clarify Roles and Responsibilities by
clearly articulating and describing the roles and responsibilities for staff in
resource mobilization at various levels i.e. national, regional and county.
·        
Internally, build a case for Resource
Mobilization by sensitizing staff on the proposition for mobilizing resources;
and getting key individuals to understand and fully embrace the concept and the
roles and responsibilities associated to resource mobilization.
·        
Build the capacity within NCCK
Secretariat team and strengthen the skills needed to generate additional
funding.
·        
Maintain relations with donors and
ensure they are informed on important operational Issues.
·        
Actively liaise with NCCK service
departments, particularly with Finance and Operations to ensure proper
allocation to overheads and ensure consistent flow of information to donors.
·        
Analyze proposals and finalize
negotiations for contributions.
·        
Provide appropriate follow-up on all
pending matters related to expenditure and monitor the fulfilment of all
contractual obligations.
·        
Identify/define potential Funding
Scenarios from which the program can be redirected (e.g. best, medium, worst
cases, etc.)
·        
Undertake any other assignment as may
be directed by the Management from time to time.
·        
Bachelor’s Degree in Social Sciences
or its equivalent from a recognized University
·        
Diploma in Project Management is an
added advantage
·        
Master’s Degree in Social Sciences is
an added advantage
·        
At least three to five years’
experience in the development sector, preferably in international, development
donor assistance programmes, fundraising, resource mobilization, UN system
operations
·        
Experience in partnership building,
capacity building, networking and donor relations
·        
Experience in project management.
·        
Fluency in English language and
working knowledge of Kiswahili is crucial.
Competencies/Abilities/Skills Required
·        
Ability to plan and organize work
programme; ability to work with minimum supervision under own initiative; tact
and ability to work harmoniously with people of different national and cultural
backgrounds; demonstrated problem solving skills ability to conceptualize
issues, think in abstract terms, and analyze numerical data.
·        
Excellent analytical, communication
and writing skills.
·        
Strong management and leadership
skills.
·        
Proficiency in Windows, MS Office
(Word, Excel, PowerPoint, Outlook).
·        
Skill in developing sources for data
collection; good interpersonal skills; ability to work in a multi-cultural team
environment.
·        
Knowledge of national and county
level context in relation to NCCK thematic/result areas.
·        
Ability to work well with others and develop
and maintain compatibility among programme staff, consultants, partners and
beneficiaries.
·        
Strong planning and organizational
skills.
·        
Working knowledge of churches and
church related institutions.
·        
Highly motivated team player, with
strong interpersonal skills and ability to network and to maintain close and
collaborative relations with donor partners.
Supervisor:
Programme Information Communication Officer
The
incumbent is responsible for the management, development, and day-to-day
running of the NCCK Resource Centre by undertaking the following duties:
·        
Assist the NCCK Library and Archives
users with information requests and provide the necessary advice as required
·        
Keeping inventory of the Resource
Center’s holdings
·        
Report to the supervisor the
activities of the Resource Centre
·        
Assist in preparing budgets for
Resource Center activities
·        
Carry out a survey of the Council’s
records at the head office and regional offices to document which information
is held where
·        
Process semi-current records held at
the Head Office and other Council Offices and transfer them to the Record
Center at the Resource Center
·        
Appraise the Council records in order
to establish those which have historical and ecumenical research value to be
transferred to the Archives for permanent preservation while listing the ones
earmarked for destruction
·        
Process the appraised records into
the established Archives groups maintaining the principle of original order, and
as guided by policy and practice
·        
Maintain bibliographic databases
·        
Assist in the development of the
Retention / Disposal Schedule for the NCCK records
·        
Assist with the further development,
implementation and maintenance a classification system for the current records,
ensuring that the established Records and Archives Management policy is
complied with
·        
Planning and recommending collection
development activities e.g. through ordering (purchase) and records transfers
for library and archive respectively
·        
Assist with retrospective conversion
of Council records into digital format and manage the resultant database(s)
·        
Carry out any other related duties as
instructed by the management from time to time
·        
Kenya Certificate of Secondary School
Education (KCSE)
·        
Diploma in Library and Information
Sciences
·        
3 years’ experience with demonstrated
ability in running a documentation centre
Competencies/Abilities/Skills Required
·        
Strong computer skills
·        
Competent in Library and Records
Management Systems
·        
Good organizational skills
·        
Strong customer service attitude
·        
Strong interpersonal and public
relations skills
Supervisor: Head
Finance and Administration
Duty Station: Jumuia
Hospitals Huruma
The
jobholder is accountable for credit management, monitoring and collection of
accounts receivables by ensuring that all invoices are raised on time that
invoices have the relevant attachments and are dispatched in an appropriate
manner. In addition follow up on debts to the hospital and ensure collection.
·        
.Vet beneficiaries and interpret
insurance benefits and cover limits and advice clinical teams appropriately on
documentation and authorization procedures
·        
.Vet invoices raised, prepare
invoices for dispatch in a timely manner and ensure the recipient acknowledges
delivery.
·        
.To maintain working papers and a
filing system for all debts being followed and seek resolution for disputed
invoices.
·        
.Debtor’s reconciliation and credit
control reports and make proposals where necessary for keeping debtors figure
as low as possible.
·        
.Any other duties assigned by the
Accountant or senior management from time to time
·        
At least Secondary School Education
(KCSE).
·        
Degree in Business related course
·        
Diploma in Credit Management
·        
CPA K or accounting background is an
added advantage
·        
Must have worked in a similar
position for at least three years
·        
Knowledge of major insurances and
NHIF medical schemes
Competencies/Abilities/Skills Required
·        
Must be computer literate with excellent
working knowledge of word processing, spreadsheets, and accounting software.
·        
Good analytical skills, negotiation
and interpersonal skills
·        
Highly presentable, hardworking and
committed
·        
Pleasant and positive attitude
·        
Self-driven and result oriented with
ability to meet targets
·        
Excellent communication skills at all
levels
·        
Good keyboard skills and competence
of Word, Excel and Outlook are required
·        
High standard of numeracy, accuracy
with attention to detail
·        
A team player with a flexible
approach and a willingness to learn
·        
Outgoing and confident personality
who is able to operate at all levels
·        
A self-starter who is pro-active and
can set and achieve goals
·        
Strong organizational & time
management skills
·        
Ability to recognize potential risks
to the Hospital that should be escalated
·        
Demonstrate knowledge of applicable
statutory frameworks.
·        
Knowledge of relevant legislation,
regulations and procedures
Supervisor: Head Finance and Administration
Duty Station: Jumuia Hospitals Huruma
This position is responsible for
performing routine administrative functions such as drafting correspondence,
scheduling appointments, organizing and maintaining paper and electronic files,
and providing information to callers and answering administrative enquiries.
·        
Effective office management
·        
Timely message delivery
·        
Safety of office equipment
·        
High customer service
·        
Arrange conferences, meetings, and
travel reservations for office personnel.
·        
Compose, type, and distribute meeting
notes, routine correspondence, and reports.
·        
Attend to visitors and callers,
handle their inquiries, and direct them to the appropriate persons according to
their needs.
·        
Locate and attach appropriate files
to incoming correspondence requiring replies.
·        
Maintain scheduling and event
calendars.
·        
Make copies of correspondence and
other printed material.
·        
Open, read, route, and distribute
incoming mail and other material, and prepare answers to routine letters.
·        
Schedule and confirm appointments for
clients, customers, or supervisors.
·        
Operate office equipment such as fax
machines, copiers, and phone systems,
·        
Any other duties assigned by the
supervisors.
·        
At least Secondary School Education
(KCSE).
·        
Diploma in Business and Office Management
with 3 years in the same position
·        
Secretarial training
·        
Excellent typing skills
·        
Computer training
·        
Excellent Communication skills
·        
Confidentiality and integrity
Competencies/Abilities/Skills
Required
·        
Good communication skills
·        
Flexible
·        
Reliable
·        
Able to work under minimal
supervision.
Qualified and interested candidates
should download the NCCK Job
Application Form
(Click Here to Download). Candidates
are advised to STRICTLY send the application form ONLY, duly filled in PDF
format to 
recruitment@ncck.org  indicating job title in the email subject
line. The application forms to be received not later than
 12.00 noon on 15th February
2019
. Only short listed candidates will
be contacted.

The Public is advised that NCCK does
NOT charge any fee whatsoever for application, processing, interviewing or securing
employment.

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