Senior Manager at Old Mutual Group 2020
Career Kenya: Senior Manager at Old Mutual Group 2020
Employment vacancy : Today Recruitment Kenya


Reporting to the Head of Retail Banking and Bancassurance, the role-holder will develop business opportunities in the segment through Balanced growth of Deposit, Loans and Bancassurance. The Role will also ensure quality growth of the Loan book.

Minimum Requirements

  • A degree in a business-related field i.e. Bachelor of Commerce, Business Studies, Economics or Banking/Finance.
  • AKIB or Marketing Course
  • Formal training in lending/relationship management
  • At least 5 years managerial experience with proven track record for delivery of superior results
  • Experience in lending /credit management
  • A detailed knowledge of bank’s products relating to the Micro- market segment.
  • A good knowledge of other Bank products and services to facilitate cross-selling.
  • A good understanding of the current trends both in the banking industry and the corporate world of business.
  • A detailed knowledge of the Bank’s liability products and of the Bank’s policies is essential.
  • A detailed understanding of the relationship management concept.
  • Credit skills
  • Financial analytical skills
  • Leadership Skills
  • Negotiation skills
  • Good communication and interpersonal skills
  • Report writing and presentation skills
  • Business opportunity identification skills

Job Specification…

  • Business Growth
    • Growth of Deposits both Cheap and Term deposit in line with the Bank Strategy
    • Growth of the Loan book through quality disbursements.
    • Growth of all Bancassurance products
    • Quality management through timely payments and enhanced Schemes Relationship.
    • Sales Team productivity Management through regular performance Management.
    •     Working closely with The Head of the Department to offer leadership to Retail Banking team to ensure achievement of both departmental and corporate objectives.
    • Manage achievement of sales, retention of client base and profitability of portfolio.
    • Optimize business growth through aggressive sales efforts resulting in quality growth of client’s relationship, develop new business and grow accounts.
    • Offer competitive products and services that meet the needs of target market
    • Modelling cross-selling initiatives to increase customer Share of wallet .
    • Based on market intelligence, s/he to advise the segment head on the product improvements necessary for a better appeal.
    • Increasing penetration of corporates with our products
    • Reintroducing our full product offering to enable us increase customer wallet share through cross-selling
    • Improve efficiency in handling Retail customer applications based on informed customer feedback
    • Brand appeal in and outside our Retail relationships through word of mouth advocacy.
    • Communicating and reinforcing the AML-CTF compliance culture established by the board
    • Implementing and enforcing the board-approved AML, KYC & CFT policy within the Department, Unit or Branch
  • Customer Service
    • Customer delight in all services given to customers in our space
    • Work towards enhanced turnaround of all offerings  to ensure a pleasant customer experience.
    • Need based cross-selling of all the Bank products and services including Bancassurance.
  • Monitoring and Control of Bank’s portfolio
    • Ensuring compliance with Bank’s credit policy and Government regulations
    • Regularly monitor all non-performing accounts per Employer
    • Liaise with the respective scheme leadership to ensure facilitated booking, verification and tracking of clients who have left employment in various schemes.
    • Maintain and evaluate quality of Loans to ensure compliance with lending guidelines.
    • Preparation of special business reports on credit disbursements, loan arrears and recovery.
  • Staff functions
    • Adopting a proactive and energetic work style to enhance customer/ interdepartmental /branch delight.
    • Offer regular update to the Branch Teams growth of the Portfolio and quality control.
    • Upholding the required professional and technical knowledge by attending and contributing to the appropriate Training programmes


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