Banking Jobs in Kenya – KCB 2019
Career Kenya: Banking Jobs in Kenya – KCB 2019
Employment vacancy : Today Recruitment Kenya
KCB Bank
Head of Central Operations
·
Develop plans for the achievement of
Operational Excellence standards, Service and cost targets for Central
Operations.
Develop plans for the achievement of
Operational Excellence standards, Service and cost targets for Central
Operations.
·
Optimize cost of operations through
centralization of all non-customer facing and non-country specific operational
processes and develop processes for cost sharing among business units.
·
Work closely with business units to
ensure seamless services, identify process weakness, issues resolution, and
implement appropriate solutions to improve centralized operations.
Work closely with business units to
ensure seamless services, identify process weakness, issues resolution, and
implement appropriate solutions to improve centralized operations.
·
Develop standards, productivity
measures and Service Level Agreements with business units to drive and monitor
performance.
Develop standards, productivity
measures and Service Level Agreements with business units to drive and monitor
performance.
·
Develop and implement appropriate
control processes to ensure that all elements of Operational risk, e.g. Fraud,
Closure of Audit recommendations, are managed effectively across Central
Operations.
Develop and implement appropriate
control processes to ensure that all elements of Operational risk, e.g. Fraud,
Closure of Audit recommendations, are managed effectively across Central
Operations.
·
Monitor, Report and Review levels of
service delivery against agreed SLAs and drive process automation to achieve best
in class transaction processing capabilities
Monitor, Report and Review levels of
service delivery against agreed SLAs and drive process automation to achieve best
in class transaction processing capabilities
·
Work with Internal Audit to identify
the key risk parameters for consideration during audit planning, in order to
ensure the monitoring and resolution, within agreed timeframe, of all audit
exceptions.
Work with Internal Audit to identify
the key risk parameters for consideration during audit planning, in order to
ensure the monitoring and resolution, within agreed timeframe, of all audit
exceptions.
·
Timely provision of accurate
Management information for internal and regulatory requirements.
Timely provision of accurate
Management information for internal and regulatory requirements.
·
Compile and review on an ongoing
basis performance figures/ statistics and monitor against targets/ budgets.
Compile and review on an ongoing
basis performance figures/ statistics and monitor against targets/ budgets.
·
Provide leadership, Coach and Develop
a high performing team.
Provide leadership, Coach and Develop
a high performing team.
·
Bachelor’s degree in Business related
field.
Bachelor’s degree in Business related
field.
·
Master’s degree in a relevant field.
Master’s degree in a relevant field.
·
Thorough understanding of Banking Law
and Central Bank guidelines
Thorough understanding of Banking Law
and Central Bank guidelines
·
Any relevant professional
qualification will be an added advantage.
Any relevant professional
qualification will be an added advantage.
·
Minimum 10 years’ experience in
Banking, 6 years of which should be in a Senior Management position within
Banking Operations.
Minimum 10 years’ experience in
Banking, 6 years of which should be in a Senior Management position within
Banking Operations.
·
Sound understanding of ALL the Bank’s
operations and processes and excellent knowledge of Bank policies and
procedures.
Sound understanding of ALL the Bank’s
operations and processes and excellent knowledge of Bank policies and
procedures.
·
Experience in driving process,
service and operational transformation.
Experience in driving process,
service and operational transformation.
·
Excellent people management skills
with ability to attract, retain and motivate people
Excellent people management skills
with ability to attract, retain and motivate people
·
Experience in the service management
of business operations, including process design, change management,
measurement and improvements.
Experience in the service management
of business operations, including process design, change management,
measurement and improvements.
·
Experience in developing and evolving
an organisation that interfaces with employees, vendors, functional business
owners and technology.
Experience in developing and evolving
an organisation that interfaces with employees, vendors, functional business
owners and technology.
·
Must have awareness of current
business trend, risks, challenges and opportunities.
Must have awareness of current
business trend, risks, challenges and opportunities.
·
Excellent customer focus and
orientation
Excellent customer focus and
orientation
Head, Enterprise Architecture & Governance
·
Evaluate new technologies and provide
recommendations for investment.
Evaluate new technologies and provide
recommendations for investment.
·
Assess the organizational impact of
new technologies.
Assess the organizational impact of
new technologies.
·
Capture and share best practices
among the IT community.
Capture and share best practices
among the IT community.
·
Create, prioritize, communicate,
manage, and execute innovation roadmaps, project plans, and commitments.
Create, prioritize, communicate,
manage, and execute innovation roadmaps, project plans, and commitments.
·
Design, innovate and build solutions
that enable the latest technologies.
Design, innovate and build solutions
that enable the latest technologies.
·
Set an ambitious and challenging
5-year business innovation and architecture strategy and roadmap.
Set an ambitious and challenging
5-year business innovation and architecture strategy and roadmap.
·
Lead market analysis and innovation,
driving the team to generate new ideas and business streams to grow the
business, improve safety and ensure reliability of our services.
Lead market analysis and innovation,
driving the team to generate new ideas and business streams to grow the
business, improve safety and ensure reliability of our services.
·
Establish trusted team procedures and
services, which include consulting on methods and tools, project delivery,
standards and methods development, and governance.
Establish trusted team procedures and
services, which include consulting on methods and tools, project delivery,
standards and methods development, and governance.
·
Lead the implementation of business
capability, reference, and target architectures to guide the development and
implementation of technical solutions.
Lead the implementation of business
capability, reference, and target architectures to guide the development and
implementation of technical solutions.
·
Guide the creation of, and alignment
to, 3-5 years strategic technology roadmaps while promoting common solutions
and minimize technology proliferation.
Guide the creation of, and alignment
to, 3-5 years strategic technology roadmaps while promoting common solutions
and minimize technology proliferation.
·
Establish architecture standards to
drive simplification and commonality across the bank businesses while
maintaining the flexibility necessary for each of the businesses.
Establish architecture standards to
drive simplification and commonality across the bank businesses while
maintaining the flexibility necessary for each of the businesses.
·
Drive standards and platforms through
influence. Guide solution architects which reside in the team.
Drive standards and platforms through
influence. Guide solution architects which reside in the team.
·
Develop best practice Policy,
Standards and Procedures that safeguard the Enterprise IT investment and
assets.
Develop best practice Policy,
Standards and Procedures that safeguard the Enterprise IT investment and
assets.
·
Lead implementation and enforcement
of Agile oriented, Change and Quality Assurance framework.
Lead implementation and enforcement
of Agile oriented, Change and Quality Assurance framework.
·
Work with and through partners.
Ensure high levels of performance, excellent communication and delivery.
Work with and through partners.
Ensure high levels of performance, excellent communication and delivery.
·
Bachelor’s Degree in a Business
related or IT field from an institution recognized by Commission for University
Education.
Bachelor’s Degree in a Business
related or IT field from an institution recognized by Commission for University
Education.
·
Proficiency in TOGAF and BIAN
framework.
Proficiency in TOGAF and BIAN
framework.
·
Knowledge of emerging Technology
concepts and disruptive trends.
Knowledge of emerging Technology
concepts and disruptive trends.
·
Master degree is an added advantage.
Master degree is an added advantage.
·
At least 10 years’ experience, 6
years of which should be in a senior management position within IT.
At least 10 years’ experience, 6
years of which should be in a senior management position within IT.
·
Understanding of Exponential
technologies; Big Data analytics, AI, Machine Learning, Robotics and Fintech
evolution.
Understanding of Exponential
technologies; Big Data analytics, AI, Machine Learning, Robotics and Fintech
evolution.
·
Expert knowledge of business process
modelling.
Expert knowledge of business process
modelling.
·
Implementing / managing a process
framework and governance on enterprise level.
Implementing / managing a process
framework and governance on enterprise level.
·
Knowledge of WAN & LAN design and
implementation.
Knowledge of WAN & LAN design and
implementation.
·
Knowledge of Network Security
Implementation & Design.
Knowledge of Network Security
Implementation & Design.
·
Knowledge and application of the
organizations products, services and policy.
Knowledge and application of the
organizations products, services and policy.
·
Knowledge of legal requirements and
IT Governance, Policies / Standards and Procedures.
Knowledge of legal requirements and
IT Governance, Policies / Standards and Procedures.
Head of Technology Infrastructure
·
Provide highly available secure I.T
infrastructure in order to optimize technologies.
Provide highly available secure I.T
infrastructure in order to optimize technologies.
·
To provide leadership to Technology
Infrastructure team in terms of motivation, mentoring, talent growth in order
to support business in customer service.
To provide leadership to Technology
Infrastructure team in terms of motivation, mentoring, talent growth in order
to support business in customer service.
·
Responsible for Server, Network and
Communication infrastructure across the Enterprise.
Responsible for Server, Network and
Communication infrastructure across the Enterprise.
·
Develop strategy to meet business
service delivery goals through technology.
Develop strategy to meet business
service delivery goals through technology.
·
Planning, designing, implementation
and management of information technology infrastructure to support service
delivery throughout business outlets within approved budget.
Planning, designing, implementation
and management of information technology infrastructure to support service
delivery throughout business outlets within approved budget.
·
Implement best practice Policy,
Standards and Procedures as part of Information and Communication Technologies
(ICT) Governance and Management Framework and ensure compliance.
Implement best practice Policy,
Standards and Procedures as part of Information and Communication Technologies
(ICT) Governance and Management Framework and ensure compliance.
·
Develop partnership with service
providers to reduce Total Cost of Ownership.
Develop partnership with service
providers to reduce Total Cost of Ownership.
·
Periodic review of available and new
technologies in line with best industry practice to support business growth.
Periodic review of available and new
technologies in line with best industry practice to support business growth.
·
Planning, implementation and
management of value added services, e.g. voice, data, channels, software and
hardware.
Planning, implementation and
management of value added services, e.g. voice, data, channels, software and
hardware.
·
Enforce adherence to Technology
Governance and Management Framework.
Enforce adherence to Technology
Governance and Management Framework.
·
Bachelor’s Degree in IT, Computer
Science or related field from an institution recognized by Commission for
University Education.
Bachelor’s Degree in IT, Computer
Science or related field from an institution recognized by Commission for
University Education.
·
Professional Qualifications in I.T Infrastructure
Governance is required.
Professional Qualifications in I.T Infrastructure
Governance is required.
·
Possession of a postgraduate degree
will be an added advantage.
Possession of a postgraduate degree
will be an added advantage.
·
At least 10 years’ experience, 6
years of which should be in a senior management position within IT.
At least 10 years’ experience, 6
years of which should be in a senior management position within IT.
·
Leadership and Coaching skills.
Leadership and Coaching skills.
·
Demonstrate excellent Planning and
organizing skills.
Demonstrate excellent Planning and
organizing skills.
·
Excellent communication skills.
Excellent communication skills.
·
Proven Track record in delivering
results.
Proven Track record in delivering
results.
Only
short listed candidates will be contacted.
short listed candidates will be contacted.
NB:
In the event that you are successful, we will require that you provide us with
the following documents:
In the event that you are successful, we will require that you provide us with
the following documents:
·
National I.D.
National I.D.
·
KRA Pin Card
KRA Pin Card
·
Birth Certificate of self
Birth Certificate of self
·
Passport Photo (White Background)
Passport Photo (White Background)
·
NSSF Card
NSSF Card
·
NHIF Card
NHIF Card
·
Certificate of Good Conduct (less
than 5 Months old)
Certificate of Good Conduct (less
than 5 Months old)
·
Academic and Professional
certificates, including official transcripts
Academic and Professional
certificates, including official transcripts
Deadline: Jan
24, 2020
CLICK HERE TO APPLY ONLINE