Field Collections Officer Job in Kenya 2022
Career Kenya: Field Collections Officer Job in Kenya 2022
Employment vacancy : Today Recruitment Kenya

Field Collections Officer 

Lipa Later is a
risk-free, point of sale credit option that allows retailers to sell goods and
services in affordable monthly installments. Our mission is to be a financial
partner that makes living more affordable, thereby enabling people to achieve
their dreams.

To do this, we make use
of financial inclusion and data-driven retail networks to increase the
purchasing power of the 1-billion+ African consumers.

The company is growing
quickly, and as such, we are looking to recruit and onboard a team of industry
leaders with the ambition and capacity to shape a bright future for the
continent and determine the next frontiers of the retail and consumer market in
Africa This position is based in Nairobi, Kenya.

Our Impact:

Success at Lipa Later
means making life more affordable for our clients. Through joining our team,
you will not only contribute towards the development of innovative products,
but also play a crucial role in helping businesses, and individuals acquire the
crucial items necessary to achieve their goals.

Professional Development :

Our proprietary
algorithmic credit scoring is on course to have a huge impact on consumer
credit markets by improving the accuracy of creditworthiness assessment,
thereby increasing the accessibility of credit from mainstream lenders. As we
are looking to approve an even larger volume of applications, we apply
different machine learning techniques such as Default prediction, confusion
matrix, and behavioral scoring.

Our Team :

By joining our
organization, you will have the opportunity to collaborate with, and learn from
a diverse team of talented professionals.

About the Role:

Reporting to the Head of
Collections, the Field Collections Officer will be tasked with collection/ recovery
of debt owned by debtors interns of cash or assets. This includes a combination
of visits and follow-ups on pending previous arrangements.

Reports to: Head of Collections

Key responsibilities will include:

  • Identify clients to be visited
    depending on the severity of their delinquency.
  • Work in conjunction with the
    debt Managers in identifying the potentially risky clients and conducting
    Field Visits on them.
  • Conduct a skip- trace on the
    delinquent accounts and identify where they can be traced- being their
    Place of employment or Residence.
  • Negotiate for clearance of
    arrears/default with clients depending on the interaction in the Field.
  • Daily update Individual Field
    Portfolio records – that is repayments made, Promises to Pay made, demand
    notices sent, accounts recommended for repossession, accounts repossessed
  • Ensure demand notices for
    debtors who did not keep their Promises to Pay are sent in a timely manner
    as per policy.
  • Conduct repossessions on
    defaulted accounts as per plan.


  • At least two (2) years’
    experience in Debt Collection with at least one (1) years’ experience in
    field collections.
  • A Motorcycle License with at
    least two (2) years’ experience in riding
  • Experience as a Supervisor in a
    Security Firm is an added advantage
  • Proficiency in MS Office
  • Proficiency in usage of debt
    record databases
  • A good and clear speaker
  • A good listener
  • An aggressive individual
  • A persistent individual
  • Organized
  • Works well with minimal
  • Report writing and presentation

How to Apply

Apply for the job


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