Head of After Sales at Pewin Motors Limited 2019
Career Kenya: Head of After Sales at Pewin Motors Limited 2019
Employment vacancy : Today Recruitment Kenya

Head of After Sales at Pewin Motors Limited – 20 November, 2019

Head of After Sales at Pewin Motors Limited

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  • Posted on: 20 November, 2019
    Deadline: 27 November, 2019

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  • Pewin Motors is one of Kenya’s leading motor dealerships. Founded in the year 2009, it is the home of Chevrolet in Kenya. Our responsibility is to sell and service the Chevrolet range of vehicles, which include the luxurious Chevrolet Traiblazer under the Sports Utility Vehicle (SUV) segment, and the Chevrolet Cruze in the Sedan range.

    Pewin Motors has a long, proud history of listening to, understanding, and helping our customers fulfil their aspirations. We strive to build strong long-term partnerships with our customers and other industry stakeholders as we help build a thriving luxury motor sector in Kenya that will transform the economy

     

    Job Responsibilities

    •  In charge of daily management work shop job flow, job scheduling and labor allocation.
    •  Read and interpret the electronic parts catalog and give accurate status reports on a frequent basis.
    •  Have a thorough understanding of working on operation data and KPI’s.
    •  Prepare quotations to customers as well as job estimates and optimize customer relationships.
    •  Conduct final inspection after repairs before presenting vehicle to the owner.
    •  Proactively identify new customers, and build an effective and profitable relationship.
    •  Retain existing customers through effective customer management techniques.
    •  Provide coaching and mentoring to mechanical team.

    Skills, Knowledge and Personal Attributes

    • Excellent Customer Care Skills
    • Mechanical workshop experience an added advantage
    • Confident, outgoing personality
    • Consistent track record in achieving service sales.
    • Excellent Computer, Microsoft office and POS Skills
    • Excellent planning and organizational skills
    • Effective people and systems  management
    • Over 5 years’ experience in management / supervisory role in a similar position
    • Educational qualifications in Mechanical engineering/ Automotive.

    Method of Application

    The role will be based in Nairobi. Interested candidates should email their cover letter and CV to hr@pewin.co.ke with the subject “After Sales” by latest 27th November 2019.

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