Housekeeping Supervisor Job in Somalia 2019
Career Kenya: Housekeeping Supervisor Job in Somalia 2019
Employment vacancy : Today Recruitment Kenya



Job Title: Housekeeping Supervisor

Location: Somalia

Job Description

  • Provide day to day direction and support to the Housekeeping team, ensuring that all training and competency records for each team member are completed.
  • To anticipate any resident’s needs, follow up and ensure that the resident expectations are met and where possible exceeded.
  • Personalized bespoke service is maintained for every individual resident, knowing their preferences and specific needs.
  • Attention to detail on all aspects of the job, whether it’s resident service or maintenance
  • To ensure that an accurate log is maintained for any resident deliveries as per the set standards.
  • To ensure that a detailed daily log is maintained for any incidents, resident issues and shift handover.
  • Liaise regularly with the Facilities Manager to ensure the provision of a personalized focused service.
  • Delegate in a way that encourages development and creates a sense of ownership and responsibility at all levels.
  • Coach individuals in the team to build a high performing team to meet customer needs.
  • Reward and recognize individual and team performance to encourage an engaged and motivated team.
  • Actively and positively engage with colleagues, residents, visitors, clients and our service providers to ensure a seamless service experience is created.
  • Anticipate resident’s needs and follow up to ensure that their expectations are met and where possible exceeded.
  • Take ownership and responsibility ensuring you are working effectively and developing close relationships with your colleagues.
  • Ensure that all staff Health & Safety training is completed and updated.
  • Report work related accidents, or other injuries immediately upon occurrence
  • Follow department safety and security policies and procedures to maintain a clean, safe, and secure environment.
  • Responsible for ensuring that the day to day supervision of the Housekeeping team runs smoothly.

Qualification, Experience and Skills:

  • Diploma/Certificate in Housekeeping/Institution management
  • Strong Background in Housekeeping management with 5 years’ experience in a cleaning company, hospital or hotel.
  • Valid Certificate of good conduct
  • Ability to multitask, establish collaborative relationships while working with minimum supervision
  • Demonstrate high levels of maturity and integrity in leadership
  • Results driven individual with a strategic approach to achieving their objectives
  • Computer literate – conversant with emails, minute writing and MS Excel and payroll calculations

Interested candidates are invited to strictly email their cover letter and CV to before end of day 30 November 2019.

Only short listed candidates will be contacted

Hospitality and Food Industry


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