Grade: 3 (N)
Division: Data Integrity
Section: Library

Primary Purpose

This position is primarily responsible for data entry of refugee case files in the File Library including receipt, filing and logging out case files from the File Library to ensure accuracy and integrity of the records in accordance with RSC Africa and PRM standard operating procedures. This position will act as the backup when the File Librarian is on leave.

Supervision

This position reports directly to the File Library Supervisor.

Qualifications

Education:

High school diploma or equivalent is required.

Experience:

Five (5) years of paid work experience is required

Knowledge/Skills:

Demonstrated beginner level computer skills, especially Microsoft Word, Excel, Outlook, and Access

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Grade 4(N)

Level: Associate Specialist

Division: Programs

Department: Cultural Orientation

Unit: Interpreter

Location: Nairobi, Kenya

Primary Purpose

The position is responsible for ensuring quality standards in the proper recruitment and use of contract Childminders by RSC Africa.

Supervision

This position reports directly reports to the Interpreter Supervisor

Qualifications

Education:

1. Bachelor’s Degree or four (4) years of related experience in lieu of a Bachelor’s Degree is required.
2. Diploma in Early Childhood Education is required.

Experience:

1. Five (5) years of paid work experience.
2. One (1) year working as a child caregiver or overseeing childminders is required.
3. Training and curriculum development work experience is preferred.

Knowledge/Skills:

• Demonstrated ability to deliver training.
• Demonstrated computer skills including Microsoft Word, Excel, Outlook and PowerPoint.
• Strong verbal and written English language skills.
• Strong organizational and time management skills.
• Records maintenance skills.
• Knowledge in child development and early education theories and practices.
• Strong research skills.

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Grade : 4 (N)

Job Level: Associate Specialist

Division: Programs

Department: Cultural Orientation

Unit: Interpreter

Primary Purpose

The position is responsible for increasing and maintaining quality standards in the proper use of Interpreter Management System (IMS) Database, Interpreters in both Pre-screening and USCIS interviews, in pre- departure orientations, and translating written materials into the key languages of our refugee populations

Supervision

This position supports all interpreters (both contract and volunteer interpreters) used by CWS RSC Africa.

This position reports to the Interpreter Supervisor.

Qualifications

Education:

Bachelor’s degree or four (4) years of paid work experience in lieu of a Bachelor’s Degree is required.

Experience:

1. Written and verbal knowledge of at least one of the main RSC Africa processing languages (Amharic, Congolese Swahili, French, Kinyarwanda, Kirundi, Oromo, or Somali) is required.
2. One & a half (1.5) years’ experience as an Interpreter or as a Coordinator of Interpreters preferred.

Supervisory experience preferred.

Knowledge/Skills:

• Demonstrated ability to develop and deliver quality training programs.
• Demonstrated computer skills for Microsoft Word, Excel, PowerPoint, and Internet.

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Grade : 6 (N)

Level: Senior Specialist

Division: Programs

Section: Processing Support

Primary Purpose:

This position is responsible for updating refugee materials, ensuring branding guidelines for both PRM and CWS Africa are adhered to. The position will also oversee Public Information Campaigns missions across the region, and the management of refugee feedback mechanisms. This includes tasks such as managing the development and implementation of communications materials, developing public information campaigns, develop refugee surveys and facilitating official visitors to RSC Africa.

Supervision:

This position reports to the Processing Support Coordinator

Qualifications

Education:

Bachelor’s degree or four (4) years of work experience in lieu of a Bachelor’s degree is required.

Experience:

1. Five (5) years of related paid work experience is preferred.
2. Overseas processing or US refugee resettlement experience and public relations experience is preferred.

Knowledge/Skills:

• Thorough knowledge of the US Refugee Admissions Program.
• Excellent computer skills, in particular Microsoft Office and Graphics software specific to Adobe Premiere, and/ or Publisher.
• Strong English communication skills, both oral and written.
• Excellent organizational and time management skills

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Grade: 6 (N) Level: Senior Specialist

Division: Programs

Department: Processing Support

Unit: Training

Location: Nairobi, Kenya

Primary Purpose

This position is responsible for coordinating trainings for all Programs staff, development of training materials and delivery of trainings to RSC staff to ensure all are compliant with standard operating procedures. The position works closely with USRAP Programs Management and assists in designing and administrating assessments. Staff trainers may be deployed to the field to conduct observations or monitor training and compliance.

Supervision

The position reports directly to the Training Supervisor.

Qualifications

Education:

1. Bachelor’s degree or 4 years of paid work experience in lieu of a Bachelor’s degree is required.
2. Certificate in course development, training development, instructional design, or an applicable training is preferred.

Experience:

1. Five (5) years of paid related work experience is required.
2. Two (2) years training experience is preferred.

Knowledge/Skills:

• Excellent interpersonal and innovative training skills.
• Proficiency with MS Office (Excel, PowerPoint, Word, Access, Outlook).
• Thorough knowledge and comprehensive understanding of the Worldwide Refugee Admissions

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Grade: 6 (I)

Level: Specialist

Division: Programs Section: Africa Regional Deployment Unit (ARDU)

CWS RSC Africa

The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/ Bureau of Population, Refugees and Migration. CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases. CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya.

Primary Purpose

This is a full time position within ARDU which strategically utilizes CWS RSC deployments to UNHCR with the goal of increasing referrals to the US Refugee Admissions Program (USRAP) in Africa. The primary function of the Country of Origin Information Specialist is to support the goals of ARDU by collecting and analyzing relevant information on refugees’ countries of origin for the purpose of training ARDU staff and assisting ARDU deployees to complete refugee status related assessments, Resettlement Registration Form (RRF) writing and profiling. Country of Origin Information (COI) refers to information that is used in procedures for the individual assessment of applications for international
protection. COI aims to answer questions about countries of origin, habitual residence and transit or return countries relating to, for example, the socioeconomic, legal, political, human rights, security and humanitarian situation or conflict at a given time.

Supervision

This position reports primarily to the ARDU Manager.

Qualifications

Education:

1. Bachelor’s degree in social work, social sciences, law (or a related field of study), or four (4) years of related work experience in lieu of a Bachelor’s degree is required. Master’s degree in a related field of study is preferred.

Experience:

Four (4) years relevant work experience is preferred.

• Eighteen months of related experience in social research and/or research on third country conditions (human rights, political, socio-economic situation). Supervisory experience is preferred.
• Previous experience in refugee status determination/adjudication is desired.
• Experience working in a refugee protection framework required. USRAP casework experience desirable.

Knowledge/Skills:

1. Thorough and demonstrated knowledge of international refugee law, international refugee protection frameworks, COI research standards and methodology, and UNHCR’s Refugee Status Determination.
2. Excellent training and capacity building skills.
3. Demonstrated knowledge of UNHCR Refugee Status Determination and resettlement processes.
4. Demonstrated knowledge of USRAP resettlement processes.
5. Excellent drafting, writing and analytical skills.
6. Excellent spoken and written English; secondary language skills in Kiswahili, French or any other African regional language preferred.
7. Previous assessment/ monitoring and evaluation skills preferred.
8. Strong interpersonal and diplomacy skills.
9. Strong computer skills, in particular with Microsoft Office applications.
10. Excellent organizational and time management skills.

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Division: Administration

Location: Nairobi, Kenya

Grade: TBD

Level: TBD

Location: Nairobi, Kenya

Primary Purpose:

This position is primarily responsible for the overall management of the Stores, and all other RSC Africa Assets. The position ensures compliance, management, planning and availability of resources and assets in all RSC Africa offices.

Supervision:

This position reports directly to the Administration Coordinator and directly supervises the Property Supervisor (Stores and Assets) and indirectly supervises the Property Officers, General Services and Assistants.

Qualifications:

Education:

Bachelor’s Degree or four (4) years of paid work experience in lieu of a Bachelor’s degree is required.

Experience:

1. Eight (8) years of paid work experience .
2. 3 years of supervisory experience is required.
3. Experience working with NGO procurement is preferred
4. Two years of related experience in fixed asset management and inventory, is required.

Knowledge:

1. Demonstrated computer skills, especially Microsoft Products. Excellent organizational and time management skills. Strong verbal and written English language skills.
2. Knowledge of US Government procurement standards is preferred.