Receptionist Job in Kenya (25K) 2021
Career Kenya: Receptionist Job in Kenya (25K) 2021
Employment vacancy : Today Recruitment Kenya

Title: Receptionist – Serviced

Industry: Hospitality

Location: Mombasa – Nyali

Salary: 25k Gross

Our client is one of the
leading Serviced Apartments in Mombasa – Nyali. They seek to hire an efficient
Receptionist tasked with registering guests, managing reservations, and
providing information about rooms, rates, and amenities. 

Key Responsibilities

  • Assist
    in bookings and reservations
  • Perform
    all check-in and check-out tasks
  • Register
    guests by collecting necessary information (like contact details and exact
    dates of their stay)
  • Welcome
    guests upon their arrival and assign rooms
  • Provide
    information about our apartments, available rooms, rates and amenities
  • Respond
    to clients’ complaints in a timely and professional manner
  • Liaise
    with our housekeeping staff to ensure all rooms are clean, tidy and fully
    furnished to accommodate guests’ needs
  • Confirm
    group reservations and arrange personalized services for VIP customers
  • Upsell
    additional facilities and services, when appropriate
  • Maintain
    updated records of bookings and payments
  • Operate
    the switchboard
  • Attend
    to all routes of room bookings, such as online, phone, and in person.
  • Maintain
    orderliness and cleanliness at the front area
  • Assist
    guests’ in storing valuables in secure deposit box
  • Liaise
    with other departments of the Apartments
  • Handle customers’ payments through M-Pesa, credit
    cards and other modes of payment which may be communicated from time to


How to Apply

If you are up to the challenge, possess the necessary qualification
and experience; please send your CV only quoting the job title on the email
subject (Receptionist – Serviced Apartments) to before Tuesday 17th August 2021.

N.B: We do
not charge any fee for receiving your CV or for interviewing.

Only candidates short-listed for interview will be


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