Retail Executives Jobs in Nakuru and Mombasa, Kenya 2020
Career Kenya: Retail Executives Jobs in Nakuru and Mombasa, Kenya 2020
Employment vacancy : Today Recruitment Kenya



Job Title: Retail Executive

Location: Nakuru and Mombasa

Role Purpose: To serve Agents (Mobile Money) in different locations through service of their float levels, managing relationships with the agents to ensure revenue growth.

The position is open in three regions: Nairobi, Mombasa and Kisumu.

Key Responsibilities

Cash Management

  • Provision of float based agent requirements on a daily basis.
  • Reconciliation of float.
  • Daily banking of float amount collected from agents.
  • Daily reporting / monitoring of cash flow and incident reporting
  • Verification of currency received from the agents prior to banking.
  • Generate daily, weekly, monthly reports, including roadmaps and performance against target dates.

Agent Relationship Management

  • Collate feedback from agents on the uptake of our client’s product, and escalate agent complaints for level two resolution.
  • Ensure adequate coverage and service for agents while adhering to the route-planning schedule for agent visits.
  • Training agents when and as needed.
  • Prepare reports on agent activities and incidence reporting.
  • Prepare reports on market intelligence.


  • Diploma or Bachelor’s degree in Marketing, Business Administration or equivalent;
  • Clean driving license (Preferably motor cycle);
  • Must possess a valid certificate of good conduct;
  • 2 years of sales relationship management and field sales ;
  • 2 years of experience from financial and or telecommunications will be an advantage;
  • Excellent interpersonal skill;
  • Excellent written communication skills;
  • Excellent Microsoft Outlook skills;
  • Putting partners first – listens to and understands the needs of partners and managing relationships.

How to Apply

Send your updated CV to by 24th Jan 2020.

Kindly indicate the job title as subject head as well as the region preferred.

Business Administration, Sales and Marketing


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