Retail Supervisor – Bumala at BBOXX 2022
Career Kenya: Retail Supervisor – Bumala at BBOXX 2022
Employment vacancy : Today Recruitment Kenya
Location: Field (80%) and shop (20%)
Purpose: As a Retail Supervisor you will be driving the key metrics of a shop: Sales, Installation, and Repossession. You will have the opportunity to build and manage a network of agents, technicians, and one shop manager.
- Create and maintain an incredible sales team
- Meet the sales objectives through careful planning and motivating your team
- Meet the technician target through a laser focus on efficiency
- Meet the operational standard we expect at the shop
Description of tasks
- Responsible for new customer acquisition across a defined area
- Hiring agents who are very effective sellers and good representatives of BBOXX
- Training agents to offer an incomparable customer service
- Managing the schedule of agents and motivating them to reach new heights
- Supporting and coaching agents in the field when needed (e.g. group presentation)
- Monitoring their performance against objectives and taking necessary actions
- Organizing the agent network geographically
- Responsible for technicians’ performance
- Managing the schedule of technicians and motivating them to reach new heights
- Responsible to implement a marketing strategy in coordination with the Retail Area Manager
- Request for any marketing activities
- Responsible for the operations at the shop
- Supervise the shop manager in its activities
- Report to the retail area manager about the shop results
Specification, Skills, and Qualifications Desired:
- A degree in a business-related field with background preferably in FMCG (Fast Moving Consumer Goods)
- Have prior experience in sales management with a deeper understanding of Route to Market Strategies,
- We are not looking for the “striker” of a football team but the head coach
- Be willing to live in rural areas, the role is set in rural areas,
- You will be located at a shop which are in secondary towns
- Be proficient with the Microsoft Office Suite
- Excellent verbal communication, listening, and phone skills
- You live to meet targets: You love challenges, you are driven to reach the target.
- A failure is never an option. You have shown in the past an ability to meet targets independently as a leader.
- You love selling: You have a passion for convincing people.
- You love getting others to trust you and follow your advice.
- You have some experience in selling effectively.
- You deliver and expect the best: At BBOXX, we all want to deliver extraordinary work to bring the solar revolution.
- We also expect others to do the same. You should have stories when you over-delivered in your career
- Good motivational skills and enthusiasm
- Leading a team is second nature: You might not have had a lot of professional experience yet leading a team.
- If you have led projects or managed conflicts effectively in the past, tell us about it.
- You are committed to amazing customer experience: Going the extra mile for the customer is natural for you.
- A dynamic and positive attitude, excellent organization, coordination, planning, and team management skills.
Interested and qualified candidates should apply using the Apply Now button below.