Department    Sales
Direct report    Channels Sales Lead.
Supervises    None

Primary Responsibilities   
•    Maintaining relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities
•    Drive and manage growth of designated sales channel by undertaking a continuous customer relationship management and pitching for new business.
•    Follow up on customer payments as per agreed terms and work closely with Finance department to ensure that all customers possess good credit history.     
•    Present, promote and sell products/services for existing and prospective customers.
•    Responding to all requests for quotation and following up on the same to ascertain quote status.
•    Continuously engage customers on statement of account status and processing customer orders on time and accurately.
•    Establish, develop and maintain positive business and customer relationships
•    Continuously undertake aggressive Sales to achieve set and agreed targets.
•    Coordinate sales effort with team members and other departments
•    Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, monthly and annual Sales analyses.
•    Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
•    Handle customer queries and serve them till goods are received including after sales services.
•    Researching Target market and going for new business opportunities.
•    Plan and attend all sales meeting as scheduled with clients and close on such sales that are within jurisdiction.
•    Reaching out to existing and old customers to restore company image and bring back lost business.
•    Keeping the track on LPO deadlines and coordinating internally to ensure goods are dispatched on or before committed time lines.
•    Receives, addresses and escalates where necessary any customer complaints that would arise in a timely manner.
•    Tracking client’s dispatch list and keeping a follow up on the deliveries, while continuously keeping customer informed about the same.

Self-Management
•    Support encourage and develop team and take ownership for team cohesion
•    Proactively contribute to creating a good team atmosphere
•    Makes useful links to arrive at insightful plans and solutions
•    Embraces personal challenge.
•    Confident, rounded thinking
•    Is resilient, optimistic and open to change
•    Has an Adult: Adult, collaborative approach to others
•    A self-starter, motivated and able to positively motivate others
•    Focused and target driven with a positive, can-do attitude

Candidate Specific

Academic Qualifications   
•    Bachelor’s Degree or Diploma in Sales and Marketing.
•    Customer Service Training will be an added advantage

Experience   
•    Minimum 2 years’ experience in sales of both FMCG and SMCG.    
•    Good communication and interpersonal skills.
•    Good negotiation skills
•    High Customer Orientation
•    Independent, can work with minimum supervision.
•    Highly organized, detail oriented, self-motivated and able to meet specific deadlines.
•    Computer Knowledge is a requirement

Other   
Certificate of Good Conduct from police CID