Unified Communication Engineer at M-Kopa Solar 2022
Career Kenya: Unified Communication Engineer at M-Kopa Solar 2022
Employment vacancy : Today Recruitment Kenya


Provides high-level of technical support to M-KOPA’s VOIP systems and subsystems, via phone, computer access, and in person.

The Unified Communications Engineer:

  • Studies, designs, engineers, constructs, installs, and coordinates changes and upgrades of telecommunications equipment, cabling infrastructure and facilities.
  • Will configure, administrate, design, install, and update VoIP, Voicemail, network and telecommunications cabling, and other M-KOPA telephony systems needs.
  • Actively works to analyze voice telephony, networking equipment, and WIFI/WAN network to determine the most appropriate means of reducing, eliminating, and/or avoiding current and future problems and improving communications. with scalability in mind for all markets.


  • Meeting with IT Management do determine the company’s networking needs.
  • Analyzing existing VOIP networks and computer systems.
  • Implementing disaster recovery procedures
  • Developing architecture plans for voice and data services.
  • Installing network hardware modules including IP and PABX communication servers.
  • Knowledge and experience with Office 365, Azure and other cloud technologies
  • Identifying and deploying cybersecurity measures by continuously performing vulnerability assessment and risk management
  • Optimizing network installations for future expansion.
  • Training staff on network and system protocols.
  • Troubleshooting VOIP and network issues.

Knowledge/ Skills/ Experience/ Education

  • Bachelor’s degree in information technology, computer science, or a similar field.
  • Previous experience working as a VoIP network engineer.
  • In-depth knowledge of VoIP systems and IP Protocols.
  • Microsoft Infrastructure Experience (Azure, SQL, etc.)
  • Knowledge of hardware systems including servers, memory modules, processors, and peripherals.
  • Detailed knowledge of network security systems and software.
  • Familiarity with WAN, LAN, IPsec and P2S,
  • Familiarity with 3CX, Asterisk,MySQL, and PostgreSQL
  • Excellent troubleshooting skills.


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