• Assist
  the ICT manager in tracking departmental expenses to help forecasting and
  budgeting corporation ICT requirements and advising management
• Help
  in maintaining ICT hardware and soft-ware inventories
• Ensuring
  communication and working relationships between IT and other departments
  within the organization as well as IT service providers
• Serving
  as the technical assistant for system implementation projects to bring
  consistency to project execution and life cycle
• Assist
  the ICT manager in identifying and acting on opportunities to improve and
  update software and systems
• Assist
  in attaining time frames for major IT projects including system updates,
  upgrades, migrations and outages
• Assist
  in the selection and installation of ICT resources and the provision of
  user training as directed by ICT Manager
• Assist
  in developing innovative network trouble shooting methods that reduce
  downtime and lower repair costs.
• Works
  with system vendors as required to configure, customize or upgrades to
  existing systems in order to fit different end user needs in the different
  sections and units in the University.
• Works
  with various departments and strategic management department business
  analysts to develop system requirement specifications (SRS) based on
  business processes in the University.
• Perform
  tuning, balancing, improvement, automation and usability of the existing
  software and applications in the University.
• Review
  the existing systems in use by different sections and units in the
  University and propose areas and approaches for improvements.
• Oversee
  and coordinate monitoring and evaluation of progress and achievement of
  the ICT systems section’s programmes, procedures, processes and services
  in the hospital, and prepare and disseminate periodic reports
  appropriately.
• Analyze
  data from systems and produce technical and business reports for consumption
  by departmental managers.
• Proactively
  manage data quality in some systems
• Contribute
  regularly to discussion regarding internal process and system improvements
  in order to ensure maximum efficiency across the University
• Provide
  guidance and support for application users to ensure that the business
  application systems supported by the ICT are maintained to the highest
  possible standard with maximum levels of attainable productivity and
  efficiency.
• Any
  other duties as assigned by the immediate supervisor
• Bachelors’
  Degree in IT or Computer Science/Engineering from a recognized
  institution.

• At
  least Two years working experience as an ICT Applications Officer or
  related field
• Ability
  to work with minimum supervision in a multi-cultural environment.
• Fluent
  spoken and written English.
• Design,
  implement and manage University network architecture (LAN/WAN,
  connectivity, etc.)
• Assist
  with creation of policies and procedures

• Ensure
  network security through appropriate controls, policies, and deployment of
  systems; perform regular audits
• Provide
  hands-on leadership in the configuration and maintenance of network
  hardware, DNS, DHCP, switching, routing and other essential network
  services
• Own
  administration of Cisco switches, routers, VPN, and ASA/Meraki/Cyberoam
  devices (firewall rules, site-to-site VPNs, software updates, etc.)
• Monitor
  network resources 24/7 via centralized apps to pre-empt or respond to
  outages
• Recommend,
  specify and manage the implementation of network equipment and
  applications
• Ensure
  high availability and redundancy of data connectivity; implement disaster
  recovery and business continuity measures to support the University’s
  Business Continuity Plan.
• Apply
  expertise in optimizing network performance to address connectivity needs
  under challenging circumstances.
• Provide
  network documentation and training to organization and IT department
• Develop
  and maintain strong working relationships with University
  departments/office managers, IT contractors and key vendors.

The Management University of Africa is an equal opportunity
employer.